December 3, 2012 WIC Update
SUBJECT 1: REMINDER: WIC Help Desk Meeting
SUBJECT 2: Participants Selling WIC Formula and Foods
SUBJECT 3: FFY 2012 End-of-Year Invoicing due December 10, 2012
REMINDER: WIC Help Desk Meeting: This is a reminder that there will be no WIC Help Desk coverage on Friday, December 14, 2012, from 8:30 am to 10:30 am. Although staff will not be available during these hours, feel free to leave a message and all calls will be returned as soon as possible. The purpose of these meetings is to review processes and procedures in order to provide the highest quality customer service to local agencies and WIC participants. If you have questions, please contact Melissa Seaver at 800-554-2544 or Melissa.Seaver@health.mo.gov.
Participants Selling WIC Formula and Foods: During the past several months, we have received an increasing number of calls and e-mails regarding participants selling formula and/or food on social media such as Facebook, Craigslist, etc. Please refer to WOM Policy ER# 1.06200, Section A, for instructions on handling alleged violations. In addition, a template has been developed (attached) to assist local WIC providers in documenting the interview and outcome of the investigation.
Debby Hanlon, WIC Communications and Planning Coordinator, is responsible for handling all alleged and substantiated participant violations. If you have any questions regarding actions to be taken with regard to participant violations (both alleged and substantiated), please contact Debby by e-mail at email@example.com or by calling 573-751-6196. (ONE ATTACHMENT)
FFY 2012 End-of-Year Invoicing due December 10, 2012: The deadline for submission of FFY 2012 end-of-year invoices is Monday, December 10, 2012. Expenses must have been incurred prior to October 1, 2012 to qualify for the FFY 2012 funding year. The grant year will close the end of December and payments beyond this date are not possible.
SUPPLEMENTAL Invoice due 12-10-2012 - ABSOLUTE DEADLINEPlease contact your District Technical Assistance staff if you need assistance. If you have any questions, please contact Laura Weiler at 573-526-7901, or 800-392-8209, or Laura.Weiler@health.mo.gov.
Template for LWP Allegation Investigation